Vivo for Healthier Generations is a Calgary-based registered charity dedicated to inspiring a wholistic mindset for healthy living. We believe healthier generations are inspired by creating opportunities for people of all ages, abilities, and backgrounds to move, connect, learn, and thrive.

More than a recreation centre, Vivo is a community hub where wellness, belonging, and innovation come together. Through accessible recreation, education, community partnerships, and research and innovation, we work to remove barriers, strengthen connections, and create lasting impact for individuals, families, and communities.

Guided by our values of Growth Mindset, Respect, and Well-being, Vivo is committed to creating welcoming experiences where everyone has the opportunity to reach their full potential and contribute to healthier generations.

Role: 

As a Preschool Educator, you are responsible for the co-creation, development, resourcing, delivery, evaluation, performance and advancement of Little Kids Active Learners Preschool experiences.  You will connect and co-create with the children in your class, customers, community and employees in ways that are impactful in driving and advancing Vivo’s cause. With a commitment for Early Childhood Education and the Power of Play you will assist in re-imagining, sustaining and evolving all aspects of the preschool and bring child experiences to life.  You’ll engage with passion and be accountable to the team to deliver strong results and impact. 

Reports to: Active for Life Coordinator   

Hours per week: Part Time, On Call 

Responsibilities:

• Genuinely understand and reflect Vivo Values, Mission and commitments toward our community’s chosen Vivo Elements
• Deliver a high standard of effective supervision, risk assessment, best practices and duty of care for all children within the preschool program at all times.
• Demonstrate knowledge and respect of Alberta Childcare Licencing regulations and Alberta Health and Safety Guidelines pertaining to Childcare facilities.
• Consistently contribute to a safe working environment by adhering to all Vivo Health and Safety requirements and Emergency Response Procedures.
• Participate and help build authentic, responsible relationships with the Preschool children and their families and all Vivo team members in order to provide an authentic uplifting community experience.
• Demonstrate upbeat, approachable, and an engaging personality in order to inspire and provide participants with a sense of self and place.
• Explore and experiment with Early childhood based experiences as well as social, inclusive, learning environments for the Preschool program and implement and measure new ways of building play based/ spontaneous experiences to provide children with a sense of self and place.
• Facilitate, program, innovate and perform equipment set-up (move items up to 30 pounds) and partial take down, participating and engaging children in various styles of play and exploratory learning in planned and spontaneous gym based, outdoor and alternate environments.
• Actively participate in swimming, skating, wall climbing, the outdoors and other forms of physical activity with the children
• Participate in planning days include bringing to life child led monthly planning, active based programing, organization of materials and supplies, design of early learning provocations, participation in Early Childhood Education Development, and cleaning and care of equipment.
• Provide regular feedback both verbally and written (once a month) of each child’s experiences to ensure continuous connection with families.
• Provide regular community connection about the Power of Play and Vivo Services
• Seek direction, ask questions and engage in thoughtful connection with your Preschool Lead, Active for Life Coordinator and team members
• Act as a role model of teamwork, demonstrating resilience, effective communication and innovation in the Early Childhood Education and Power of Play field.
• Collaborate with the team to create special events, and materials that benefit the children, families and elevate organizational needs
• Attend all Vivo training and team building events.
• Be consistently active in ones own professional and personal growth and development to achieve organizational competencies
• Leadership skills, take initiative, confident in addressing concerns with families and with colleagues

Qualifications:

• Child Development Assistant (Level 1)
• Child Development Worker (Level 2)
• Child Development Supervisor (Level 3)

Preferred:

• Post-Secondary Diploma and/or University Degree in Early Childhood Education/Social Work/Education in addition to Minimum qualifications
• Childcare Development Supervisor (Level 3)
• Ability to respect children’s and adult’s individualized personality and developmental capabilities
• Strong written and verbal communication skills
• Demonstrated current and innovative knowledge and experience in preschool programming
• Knowledge in practicing Alberta’s Flight Framework
• Empathetic and proactive problem solving skills
• Understanding of the importance of physical literacy skills and growth mind set.
• Minimum 2 years experience Early Childhood Education field
• Highly developed organisational and administrative skills, ability to meet deadlines and work autonomously
• Experience with Microsoft Outlook, Microsoft Excel, and Microsoft Word considered an asset

Requirements: 

• Current Standard (also known as Intermediate) First Aid and CPR-C/AED certifications
• A valid police information check with Vulnerable Sector Search within 2 months prior to starting
• Capable of lifting 30-50 pounds

Compensation:

• Wage is determined by experience and education
• Government Wage Enhancement for and Professional Development Grants for certified educators
• Health Benefits possible when working 30+ hours/week
• Winter Break, Spring Break, and Summer Holidays in accordance with the CBE Calendar

• Build strong relationships with members, guests, and the community
• Welcome and support members in a professional, inclusive, and approachable manner 
• Conduct facility tours and orientations for new and prospective members 
• Promote fitness programs, personal training, memberships, and services 
• Respond to questions, concerns, and feedback with professionalism and empathy 
• Foster a respectful, welcoming, and community-focused environment 
• Take initiative to exceed member expectations and create a strong sense of belonging 

• Monitor fitness areas to ensure safe and appropriate equipment usage 
• Provide basic fitness guidance, spotting assistance, and member support when needed 
• Prepare fitness spaces and studios for scheduled classes and programming 
• Maintain cleanliness, organization, and presentation of fitness areas and equipment 
• Conduct equipment and facility checks and report maintenance concerns promptly 
• Monitor schedules and bookings through Avocado to ensure operational accuracy 
• Organize and maintain storage and equipment areas

• Follow all safety, sanitation, and disinfection procedures 
• Respond to incidents and emergencies, including administering first aid when required 
• Complete incident, occurrence, and witness documentation accurately and promptly 
• Educate members on facility rules, safety expectations, and respectful behaviour 
• Support Security & Engagement Officers during escalated situations or emergencies 
• Identify and respond to unauthorized access or safety concerns promptly 

• Collaborate with team members across departments to support seamless operations 
• Provide cross-functional support to other teams when operationally required 
• Record and track facility usage statistics and operational observations 
• Participate in in-service trainings, meetings, and ongoing professional development 
• Maintain a professional appearance, attitude, and work ethic while on shift 
• Support a positive team culture through accountability, communication, and collaboration 
• Perform other related duties as assigned to support operational success 

• Members feel welcomed, supported, and connected to Vivo 
• Fitness spaces are clean, organized, safe, and operating effectively 
• Guests receive timely, professional, and positive customer service experiences 
• Safety standards and operational expectations are consistently maintained 
• Team members work collaboratively to support a high-quality member experience 

• Lead through service — create meaningful and positive member experiences 
• Safety first — maintain a safe, respectful, and inclusive environment 
• Be proactive — identify opportunities to support members and operations 
• Own the experience — take pride in the facility, the team, and the member journey 

• Minimum 2 years of experience in fitness, recreation, or customer service environments 
• Working toward or completion of post-secondary education in Kinesiology, Recreation, Health Promotion, or a related field is considered an asset 
• Alberta Fitness Leadership Certification (AFLCA), canfitpro (PTS), or equivalent certification is preferred 
• Current Standard First Aid and CPR-C/AED certifications required 
• Strong customer service, communication, and conflict resolution skills 
• Comfortable working in a fast-paced, team-oriented environment 
• Experience with Microsoft Office and registration/scheduling software (e.g., Avocado) is considered an asset 
• Ability to lift and move equipment up to 50 lbs as required 
• Valid Police Information Check with Vulnerable Sector Search completed within the past 2 months upon hire 

We’re All In for Healthier Generations

Vivo is a registered charity with a bold purpose: to ignite a mindset to LIVE for healthier generations. Through our Collaboratory and our Centre, we co-create innovative, inclusive solutions that promote lifelong wellbeing for individuals, families, and communities.

We are committed to creating meaningful impact — for people, for our community, and for the planet. Join us as we build a brighter, healthier future together.

Position Summary

The Head Guard is a frontline aquatics leader responsible for ensuring safe, high-quality, and engaging aquatic experiences for all participants. This role combines active lifeguarding and instructional excellence with shift leadership, mentorship, and operational oversight.

As the on-deck leader during assigned shifts, the Head Guard provides guidance, support, and accountability to lifeguards and swim instructors. They serve as the first point of escalation for operational concerns, staffing adjustments, and guest relations matters, while modeling professionalism, safety, and customer service excellence.

This position plays a key role in maintaining regulatory compliance, supporting staff development, and delivering consistent, high-quality aquatic programming aligned with Lifesaving Society standards and Vivo policies.

Reports To: Aquatics Manager and Aquatic Operations Coordinator
Hours: 40 hours per week (4 x 10-hour shifts) Wednesday - Saturday, 5:00am - 3:00pm.
*Typically 30 on-deck hours and 10 administrative hours per week, subject to operational needs.

Key Responsibilities

Safety & Risk Management

• Maintain active lifeguarding vigilance using approved scanning, roaming, and blind-spot techniques.
• Lead and/or support emergency responses in accordance with Emergency Response Procedures.
• Ensure compliance with Lifesaving Society standards, Alberta Health Services regulations, and Vivo policies.
• Conduct and document required water tests; report results to Facility Operations as required.
• Ensure all cleaning, chemical handling, and maintenance tasks are completed safely and in compliance with WHMIS and PPE requirements.
• Maintain a clean, organized, and safe deck and workspace at all times.
• Model and enforce respectful and effective radio communication standards.

Shift Leadership & Staff Support

• Act as on-deck leader and first point of contact for lifeguards and swim instructors during shifts.
• Manage daily schedules, including last-minute coverage and staffing adjustments.
• Provide real-time coaching, mentorship, and performance feedback.
• Lead by example in lifeguarding, instruction, professionalism, and teamwork.
• Support onboarding and training of new staff.
• Facilitate and/or assist with in-service training sessions.
• Complete bi-weekly lesson binder audits to ensure rosters, attendance, and evaluations are accurate and up to date.
• Provide fair, objective evaluations of instructors and lifeguards.
• Foster a positive, inclusive, and accountable team culture.

Program Excellence & Instruction

• Plan and deliver engaging, high-quality swim lessons aligned with Lifesaving Society standards.
• Evaluate and document student progress accurately and within required timelines.
• Ensure report cards and session documentation are completed on schedule.
• Support program start-up and continuous improvement efforts.
• Commit to full session delivery to ensure consistency for participants.

Guest Experience & Community Impact

• Serve as a knowledgeable and approachable resource for guests and families.
• Manage complex guest concerns or public relations matters in the pool environment.
• Build authentic, respectful relationships with participants, families, and team members.
• Ensure every guest interaction reflects Vivo’s commitment to belonging, inclusion, and wellbeing.
• Contribute ideas that enhance programming, engagement, and play-based aquatic experiences.
• Actively embody and promote Vivo’s purpose of healthier generations.

Administrative & Operational Duties

• Complete administrative responsibilities within designated timelines.
• Collaborate with Aquatics leadership to improve tools, processes, and resources.
• Participate in staff meetings, professional development, and facility initiatives.
• Ensure all certifications remain current and provide documentation to management.
• Take ownership of daily, weekly, and monthly operational task completion.

Qualifications & Requirements

• Current National Lifeguard Certification
• Current Swim Instructor and Lifesaving Instructor Certification (Examiner certification considered an asset)
• Current Standard (Intermediate) First Aid with CPR-C/AED
• Minimum 18 years of age
• Minimum 2 years of aquatics experience
• First Aid Instructor, National Lifeguard Instructor, or SwimAbilities Instructor certifications are assets
• Clear Police Information Check with Vulnerable Sector Search (completed within 2 months of hire)

Core Competencies

• Leadership and mentorship
• Emergency response decision-making
• Professional judgment under pressure
• Communication and conflict resolution
• Accountability and operational organization
• Commitment to safety and regulatory compliance
• Inclusive, service-oriented mindset

Vivo for Healthier Generations is a charity with a profound purpose to ignite a mindset to LIVE for healthier generations. Our Collaboratory applies practices in social innovation to co-create and measure new kinds of healthy living solutions and our Centre is an inclusive environment for healthy lifestyles. Together, we create meaningful impact and change with individuals, our community and for the planet. 

Core Accountability:

Support the safe, smooth, and consistent execution of daily aquatics operations and lessons on deck. Act as the first point of support for frontline staff during shifts.

Primary Responsibilities

On-Deck Leadership

Lead and support daily operations during assigned shifts.

• Act as the lead on deck during shifts
• Support lifeguards and instructors with rotations, break coverage, and transitions
• Support real-time coverage efforts for staffing gaps and communicate promptly with the Coordinator when additional support is required
• Maintain flow and organization of the deck
• Monitor performance and provide real-time coaching
• Escalate concerns or issues to the Coordinator as needed  

Hours of Work 

Wednesday - Saturday, 5:00am-3:00pm

Safety & Emergency Support

Maintain a safe environment and support emergency response.

• Reinforce lifeguarding standards (scanning, positioning, vigilance)
• Act as a key responder during incidents and emergencies
• Ensure safety protocols and policies are followed
• Identify and communicate risks immediately

Lesson & Instructor Support

Support high-quality, consistent lesson delivery.

• Provide on-deck coaching to instructors (teaching, engagement, class flow)
• Support lesson execution (equipment, transitions, participant flow)
• Assist with onboarding new instructors (e.g., shadow shifts)
• Ensure lessons are organized, prepared, and running effectively

Customer Experience

Create a positive and welcoming environment for guests.

• Act as a first point of contact for guests on deck
• Respond to questions, concerns, and day-to-day issues
• Support a safe, organized, and engaging environment for participants and families

Administrative Support

Complete assigned tasks to support operations and programs.

• Complete basic administrative duties (e.g., attendance checks, reporting)
• Support documentation requirements and lesson tracking
• Assist with evaluations, but do not own them

What Success Looks Like

• Deck runs smoothly, safely, and on schedule
• Staff feel supported, confident, and clear on expectations
• Lessons are organized, engaging, and consistent
• Issues are addressed quickly and escalated appropriately
• Guests feel welcomed, safe, and supported

Key Mindset

• Support first – enable others to succeed on deck
• Be present – visible, engaged, and proactive
• Safety is non-negotiable
• Lead in the moment – coach, guide, and step in when needed

Qualifications:

• Current Intermediate (Standard) First Aid and CPR-C/AED certifications
• Current Swim and Lifesaving Instructor/Examiner Certification
• Current National Lifeguard certification
• Minimum 18 years of age or older
• 2+ years of aquatics experience, First Aid Instructor, National Lifeguard Instructor, Swim Abilities Instructor are considered assets
• A clear Police Information Check with Vulnerable Sector Search completed within past 2 months upon hire

Vivo means ‘live’ and embraces and celebrates diversity, community and the common thread that unites us all – life.  Vivo is a charity on a mission to raise healthier generations by empowering Canadians to achieve their optimal health whether they’re at home, school, work or in the community with us. 

The Vivo for Healthier Generations Society operates a Research and Innovation Lab and Centre for Community Wellbeing, Recreation and Sport in the heart of north-central Calgary where we work with our community and partners to support them in living a healthier life  

Our roots began as a regional recreation centre in North Central Calgary.   Over 16 years Vivo has grown into a well-utilized and beloved community hub with underpinnings in research and innovation to support individuals and whole communities to be more active and socially connected.  In 2023, we are launching 117,000 square feet of new and renovated spaces, which will include a signature indoor park, aquatics upgrade, expanded boutique-style fitness, vital community spaces and a social research and innovation lab.

As a registered charity, Vivo is responsible for generating annual revenues of $7 million+ and undertaking fundraising and sponsorships to cover operating budgets, transfers to reserves for capital maintenance and equipment, investments in research and community development initiatives like the Vivo Play Project, and any other special projects that advance our charitable purposes, including the $60 million capital campaign for our upcoming expansion.

Role:

As a Lifeguard & Swim Instructor, you are responsible for providing safe and enjoyable aquatic teaching experiences.  You will create and connect with our customers, community and employees in ways that are impactful and driving, advancing our cause, and play an instrumental role in bringing the Vivo experiences to life. You’ll engage with passion and be accountable to the team to deliver strong results and impact.

Reports to: Aquatics Manager, Aquatic Program Coordinator and Aquatics Deck Lead

Responsibilities:

• Be a knowledgeable touchpoint for customers about experiences across all areas and each guest experience in the Aquatics area
• Adhere to all training and certifications in accordance with Standard First Aid, Swim and Lifesaving Instructor and National Lifeguard certifications and Alberta Health Services Standards including safety supervision and best practices
• Use active guarding techniques including roaming, scanning and blind spot checks
• Abide by Vivo policies and procedures in conjunction with Lifesaving Society’s Lifeguard Code of Conduct
• Lead and/or assist in high stress emergency situations following Emergency Response Procedures
• Come prepared and organized to evaluate and record student progress and attendance and plan and deliver engaging dynamic lessons in accordance to Lifesaving Society Standards
• Contribute to a safe working environment by adhering to all Vivo Health and Safety requirements
• Participate in exploring, experimenting, and implementing new ways of building play based/ spontaneous experiences as well as social, inclusive, learning environments for the Aquatics area
• Ensure the best possible customer experience for participants and families in programs by being present, knowledgeable, engaged and empathetic to their needs
• Demonstrate an upbeat, approachable, and active personality in order to inspire and provide guests with a sense of self and place to belong
• Build authentic, respectful relationships with guests and all Vivo team members in order to provide the best possible community experience
• Seek direction from Aquatic Management
• Take ownership over the cleaning, maintenance and operations of the Aquatic facility by following and completing all daily, weekly and monthly tasks as set out by Aquatics Management
• All staff may be asked to work with chemicals such as tile bright, ep50, bleach, etc. The use of proper PPE is required for all cleaning tasks and staff should ensure they are aware and follow all WHMIS labels
• Adhere to respectful radio communication guidelines
• Ensure water tests are done on time and reported to facility operations
• Participate in staff meetings, professional development activities and facility functions for continuous growth
• Collaborate with the team to create tools and materials that benefit guests and organizational needs
• Share individual passion and talents to show how you are an advocate of raising healthier generations
• Act as a role model of teamwork and leads the energy each shift to create a positive work environment
• Ensure certifications are up to date and provide copies to management
• Ensure a clean and tidy work/deck space is maintained
• Ensure report cards and all other administrative duties are completed in the given time frame every session
• Commit to the entirety of the session for consistent teachings and evaluations of students 

Qualifications:

• Current Standard First Aid and CPR-C/AED certifications
• Current Swim and Lifesaving Instructor/Examiner Certification
• Current National Lifeguard certification
• Minimum 16 years of age or older
• First Aid Instructor, Swim Abilities Instructor are considered assets
• Police Information Check with Vulnerable Sector Search current within 2 months (Receipt of application accepted)

Vivo for Healthier Generations is a charity with a profound purpose to ignite a mindset to LIVE for healthier generations. Our Collaboratory applies practices in social innovation to co-create and measure new kinds of healthy living solutions and our Centre is an inclusive environment for healthy lifestyles. Together, we create meaningful impact and change with individuals, our community and for the planet.

Schedule: Flexible availability, with required availability on Wednesday and Thursday preferred. This schedule will start in the Fall.

• Wednesday - between 4:45 to 7:30 pm

• Thursday - between 4:00 to 7:30 pm

Reports to: Sport Program Coordinator

Key Responsibilities:

• Conduct group and private ice skating lessons for various age groups and skill levels

• Create lesson plans tailored to the needs and abilities of each student

• Provide constructive feedback and encouragement to help students improve their skating abilities

• Promote a safe and positive learning environment, emphasizing proper techniques and safety precautions

• Monitor and assess the progress of each student, adjusting instruction as necessary

• Demonstrate excellent communication and interpersonal skills when interacting with students, parents, and staff

• Ownership of instruction, lesson set-up, lesson plan implementation, attendance taking, and use of equipment and teaching aids

Qualifications:

• Proficient ice skating skills and a strong understanding of skating techniques

• Current Intermediate (Standard) First Aid and CPR-C/AED certifications

• A valid Police Information Check with Vulnerable Sectors Search completed within the past 2 months upon hire

• Excellent communication and interpersonal skills

• Patient, encouraging, and able to motivate students of all ages

• Ability to work flexible hours, including evenings and weekends