We’re All In for Healthier Generations

Vivo is a registered charity with a bold purpose: to ignite a mindset to LIVE for healthier generations. Through our Collaboratory and our Centre, we co-create innovative, inclusive solutions that promote lifelong wellbeing for individuals, families, and communities.

We are committed to creating meaningful impact — for people, for our community, and for the planet. Join us as we build a brighter, healthier future together.

Department: Security & Engagement

Hours: 15-25 hours per week – must be available for morning, evening and weekend shifts as needed.

Reports To: Health & Safety Manager; Head of Security & Engagement; and while on shift, the Security & Engagement Officer.

Position Summary

The Program & Engagement Representative plays a key role in delivering high-quality experiences for guests, participants, and community members. This position supports the coordination and execution of programs, rental activities, and events to ensure a safe and welcoming environment, and promote positive engagement across the entire facility.

The ideal candidate is energetic, service-oriented, safety-conscious, and passionate about community recreation.

Key Responsibilities

Event & Program Support

• Assist with the set-up and takedown of events, programs, and facility spaces (equipment, tables, signage, sport apparatus, etc.).
• Prepare activity areas to meet program and safety standards.
• Monitor programs and activities to ensure smooth operation and participant satisfaction.
• Provide logistical support during tournaments, leagues, camps, classes, and special events.

Guest Engagement & Customer Service

• Welcome and engage guests, participants, and spectators in a friendly and professional manner.
• Provide information about programs, schedules, policies, and facility amenities.
• Respond to questions, concerns, and feedback in a timely and respectful manner.
• Foster a positive, inclusive, and community-focused atmosphere.

Safety & Supervision

• Actively monitor facility spaces to ensure participant safety and adherence to policies.
• Enforce facility rules and codes of conduct consistently and professionally.
• Identify and address potential safety hazards.
• Provide first aid and emergency response as required, following established procedures.
• Complete incident and accident reports accurately and promptly.

Facility Operations

• Maintain cleanliness and organization of program areas and common spaces.
• Assist with equipment inventory, storage, and basic maintenance checks.
• Support staff and instructors to ensure programming quality and operational efficiency.

Qualifications

• High school diploma or equivalent (post-secondary education in recreation, kinesiology, sport management, or a related field is an asset).
• Current Intermediate (Standard) First Aid / Level C CPR certification.
• Previous experience in recreation, sport, customer service, or event support preferred.
• Strong interpersonal and communication skills.
• Ability to work evenings, weekends, and flexible hours.
• A valid police information check with Vulnerable Sector Search completed within two months prior to starting.
• Ability to lift and move equipment (up to 50lbs) and stand for extended periods.

Core Competencies

• Customer-focused and community-minded.
• Strong teamwork and collaboration skills.
• Sound judgment and conflict resolution abilities.
• Proactive and adaptable in a dynamic environment.
• Commitment to safety and inclusion.

Working Conditions

• Active, fast-paced sport and recreation environment (indoor and/or outdoor program areas).
• Physical activities include lifting, bending, standing, and walking.
• Exposure to noise and large groups during events.

Vivo for Healthier Generations is a charity with a profound purpose to ignite a mindset to LIVE for healthier generations. Our Collaboratory applies practices in social innovation to co-create and measure new kinds of healthy living solutions and our Centre is an inclusive environment for healthy lifestyles. Together, we create meaningful impact and change with individuals, our community and for the planet. 

Core Accountability:

Own the safe, efficient, and well-executed day-to-day operation of the aquatic facility. Ensure the right people are in the right place at the right time, while maintaining the highest standards of safety, compliance, and on-deck performance.

Primary Responsibilities:

Scheduling & Staffing

Accountable for ensuring all shifts are properly staffed and compliant.

• Build, manage, and publish staff schedules
• Approve shift changes and coverage requests
• Ensure compliance with Employment Standards and internal policies
• Monitor staffing levels and proactively address gaps

On-Deck Operations

Lead real-time execution of daily pool operations.

• Assign and manage staff deployment (positions, rotations, breaks)
• Oversee pool set-ups and shift execution
• Make real-time decisions to ensure smooth operations
• Support Head Guards and lifeguards during shifts

Health & Safety

Ensure a safe environment for guests and staff at all times.

• Enforce lifeguarding standards (scanning, positioning, ratios)
• Lead and support emergency response situations
• Ensure accurate incident reporting and documentation
• Maintain compliance with AHS regulations and safety standards

Workforce Management

Maintain a sustainable and effective workforce.

• Track hours, fatigue, and workload across the team
• Identify staffing risks and operational pressures
• Support staffing planning and adjustments

Performance Management (Operations-Based)

Drive accountability and performance on deck.

• Monitor attendance, reliability, and shift performance
• Provide real-time coaching and feedback
• Address immediate performance concerns
• Escalate ongoing or serious issues to the Manager

What Success Looks Like

• Shifts are consistently staffed, organized, and running smoothly
• Safety standards are upheld without compromise
• Staff are clear on expectations and performing effectively
• Issues are addressed quickly and proactively
• Guests experience a safe, well-managed, and positive environment

Key Mindset

• Own the shift – take full accountability for what happens on deck
• Safety first, always – no compromises
• Be proactive – anticipate issues before they happen
• Lead in the moment – visible, decisive, and supportive

Qualifications:

• Minimum 3 years of progressive aquatic leadership and supervisory experience
• Current Intermediate First Aid and CPR-C/AED certifications
• National Lifeguard
• Swim Instructor
• Lifesaving Instructor
•  Post-Secondary Diploma and/or University Degree in kinesiology, recreation or customer service management, business, etc.

The following certifications are considered an asset:

o   Lifesaving Society Trainer

o   National Lifeguard Instructor

o   First Aid Instructor

o   Pool Ops 1

o   Water Fitness Instructor

Vivo for Healthier Generations is a charity with a profound purpose to ignite a mindset to LIVE for healthier generations. Our Collaboratory applies practices in social innovation to co-create and measure new kinds of healthy living solutions and our Centre is an inclusive environment for healthy lifestyles. Together, we create meaningful impact and change with individuals, our community and for the planet. 

Core Accountability:

Support the safe, smooth, and consistent execution of daily aquatics operations and lessons on deck. Act as the first point of support for frontline staff during shifts.

Primary Responsibilities

On-Deck Leadership

Lead and support daily operations during assigned shifts.

• Act as the lead on deck during shifts
• Support lifeguards and instructors with rotations, break coverage, and transitions
• Support real-time coverage efforts for staffing gaps and communicate promptly with the Coordinator when additional support is required
• Maintain flow and organization of the deck
• Monitor performance and provide real-time coaching
• Escalate concerns or issues to the Coordinator as needed

Safety & Emergency Support

Maintain a safe environment and support emergency response.

• Reinforce lifeguarding standards (scanning, positioning, vigilance)
• Act as a key responder during incidents and emergencies
• Ensure safety protocols and policies are followed
• Identify and communicate risks immediately

Lesson & Instructor Support

Support high-quality, consistent lesson delivery.

• Provide on-deck coaching to instructors (teaching, engagement, class flow)
• Support lesson execution (equipment, transitions, participant flow)
• Assist with onboarding new instructors (e.g., shadow shifts)
• Ensure lessons are organized, prepared, and running effectively

Customer Experience

Create a positive and welcoming environment for guests.

• Act as a first point of contact for guests on deck
• Respond to questions, concerns, and day-to-day issues
• Support a safe, organized, and engaging environment for participants and families

Administrative Support

Complete assigned tasks to support operations and programs.

• Complete basic administrative duties (e.g., attendance checks, reporting)
• Support documentation requirements and lesson tracking
• Assist with evaluations, but do not own them

What Success Looks Like

• Deck runs smoothly, safely, and on schedule
• Staff feel supported, confident, and clear on expectations
• Lessons are organized, engaging, and consistent
• Issues are addressed quickly and escalated appropriately
• Guests feel welcomed, safe, and supported

Key Mindset

• Support first – enable others to succeed on deck
• Be present – visible, engaged, and proactive
• Safety is non-negotiable
• Lead in the moment – coach, guide, and step in when needed

Qualifications:

• Current Intermediate (Standard) First Aid and CPR-C/AED certifications
• Current Swim and Lifesaving Instructor/Examiner Certification
• Current National Lifeguard certification
• Minimum 18 years of age or older
• 2+ years of aquatics experience, First Aid Instructor, National Lifeguard Instructor, Swim Abilities Instructor are considered assets
• A clear Police Information Check with Vulnerable Sector Search completed within past 2 months upon hire

At Vivo we're on a mission to raise healthier generations in Calgary and beyond. We want Canadians of all ages to achieve their optimal health at home, school, work and play. We’re creating local, evidence-based solutions to support individuals and whole communities be more active and connected by charting a course to make 10% shifts - shifts in people’s lifestyles, shifts in the care and design of communities and shifts in decision making at organizational and government levels.

Gen H is our movement to achieve this vision. It is a generation that you choose to be a part of rather than being born into.  It’s a movement of striving to make progress on theirs and their community’s health. 

With the support of new experiences and innovative built environments created with and for the community, their success stories will be proof of our mission in action. They’ll serve as powerful motivation for others, in Calgary and across the nation, to make their own changes for life.

To help fuel this, the Innovation team co-creates, implements, measures and scales local solutions to the everyday challenges people face in their communities. Our team’s three big tasks over the next 5-10 years is to help bring the Gen H movement to life through the Gen H Lifestyle Experience, Gen H Play Project and North Calgary a Complete Community Initiative.   

Role:

As Expert, Climbing, you are responsible for assisting with the co-creation, development, resourcing, delivery, evaluation, performance and evolution of climbing offerings.  You will create and connect with our customers, comm – learn unity, and employees in ways that are impactful in driving and advancing our cause.  You will re-imagine, oversee and participate in evolving all aspects and functions of climbing’s daily operations to bring the Gen H Lifestyle to life. You’ll lead and build accountability and capacity in the climbing team to deliver strong results and impact. 

Work schedule per week: on-call to maximum 16 hours-The  program is developing and could have more time available during the week. 

Reports to: Sport Coordinator

Responsibilities:

• Oversee all aspects of climbing offerings including  curriculum based and play based experiences, school activity days and participation in the delivery of special events
• Explore, experiment and recommend new ways of building play based/ spontaneous experiences for the climbing area through a service design lens and build capacity in the team to do the same
• Track, monitor and report spontaneous usage and impact; weekly, monthly and annually
• In collaboration with all other Innovation Team Coordinators, continuously test and tinker, evaluate, recommend and design experiences for the climbing area and work on generating intentional value for our pass holders 
• Assist with developing business cases for the design and implementation of play based and curriculum-based learning experiences for the climbing area
• Build strong relationships with our climbing audiences to determine their needs, what they value and translate learnings to the team to test and implement the overall Gen H Lifestyle experience. 
• Participate in re-imagining the climbing experience development process through a service design thinking lens and then implement and build capacity in the climbing team to do the same
• Assist in seeking out and exploring trends and practices. Ex: experience and place making for climbing based and outdoor environments, new ways of experience delivery, equipment lifecycles and maintenance, etc. and recommend solutions
• Integrate and implement learnings and evolutions into climbing team’s work in “real time” as a result of experimentation and testing
• Be accountable for the development, progress and evaluation of work-plans and performance targets for the climbing team
• Recruit, mentor and performance manage the team utilizing Human Resources best practices to ensure a high-performing team
• Empower and hold the climbing team accountable for achieving established work-plans and targets through the regular follow-up, feedback and coaching
• Assess, revise, and revamp operational policies, procedures and training manuals to ensure they are aligned and support the new business model and team practices
• Assist in the thoughtful design and seamless delivery of lessons, ensuring an engaging and efficient experience for both team members and guests.
•  Deliver drop-in climbing sessions with enthusiasm, professionalism, and a strong commitment to exceptional customer service.

We’re All In for Healthier Generations

Vivo is a registered charity with a bold purpose: to ignite a mindset to LIVE for healthier generations. Through our Collaboratory and our Centre, we co-create innovative, inclusive solutions that promote lifelong wellbeing for individuals, families, and communities.

We are committed to creating meaningful impact — for people, for our community, and for the planet. Join us as we build a brighter, healthier future together.

Position Summary

The Executive Assistant provides high-level administrative, operational, and strategic support to the CEO and Senior Leadership Team, ensuring priorities are executed efficiently and effectively.

This role is highly proactive and requires strong judgment, discretion, and the ability to anticipate needs, manage competing priorities, and streamline processes. The Executive Assistant plays a critical role in enabling leadership to remain focused on strategic priorities while ensuring day-to-day operations run smoothly.

This position also supports governance and administrative functions for the Board of Directors, contributing to effective organizational oversight and compliance.

Reports To: Chief Executive Officer

Key Responsibilities

Executive & Leadership Support

• Provide proactive, high-level administrative support to the CEO and Senior Leadership Team.

• Manage calendars, priorities, and communications to ensure alignment with organizational goals.

• Prepare briefs, reports, presentations, and materials to support decision-making.

• Coordinate Senior Leadership Team meetings, including agendas, materials, minutes, and follow-up actions.

• Review and triage incoming communications, ensuring timely and appropriate responses.

• Maintain strict confidentiality and exercise sound judgment in handling sensitive information.

• Identify opportunities to improve processes, workflows, and efficiency.

Board & Governance Support

• Coordinate all Board and Committee meetings, including scheduling, agendas, materials, and minutes.

• Maintain and manage Board documentation, records, and governance materials (e.g., minute book, resolutions).

• Support the Annual General Meeting and Board planning sessions (e.g., Board Advance).

• Manage Board communications and maintain the Board portal.

• Liaise with legal counsel and external partners on governance and compliance matters.

• Support budgeting and administrative coordination for Board-related activities.

Administration & Operations

• Develop and maintain efficient administrative systems and workflows.

• Draft, edit, and manage correspondence, reports, presentations, and internal documentation.

• Coordinate meetings, events, and logistics including room bookings, catering, and materials.

• Maintain organizational records, directories, and documentation systems.

• Support cross-functional coordination across departments.

Records & Asset Management

• Maintain records management and retention practices in alignment with organizational policies.

• Oversee document organization, storage, and periodic file audits.

• Support inventory tracking and database maintenance for non-facility-managed assets.

Purchasing & Contract Coordination

• Support procurement processes, including RFP coordination in partnership with Finance and leadership.

• Assist with contract administration and coordination with legal or external partners.

• Manage office supplies, business materials, and vendor coordination.

• Oversee mail and courier services.

Project & Organizational Support

• Support and coordinate projects across the organization, ensuring timelines, documentation, and deliverables are met.

• Act as a key administrative lead on special projects as assigned.

• Track progress, risks, and outcomes to support successful project execution.

Qualifications & Requirements

• Post-secondary diploma or degree, or equivalent experience.

• 7–10+ years of progressive administrative experience supporting senior leaders.

• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams).

• Experience with project management tools (e.g., Asana) is an asset.

• Strong organizational, time management, and prioritization skills.

• Exceptional written and verbal communication skills.

• Demonstrated ability to manage multiple priorities in a fast-paced environment.

• High level of discretion, professionalism, and confidentiality.

• Strong problem-solving and critical thinking abilities.

• Ability to collaborate effectively across diverse teams and stakeholders.

• Valid Police Information Check with Vulnerable Sector Search (within 2 months of hire).

Core Competencies

• Strategic thinking and sound judgment

• Organization and prioritization

• Communication and stakeholder management

• Discretion and confidentiality

• Initiative and proactive problem-solving

• Adaptability in a dynamic environment

• Collaboration and relationship-building

Vivo for Healthier Generations is a charity committed to igniting a mindset to LIVE for healthier generations. Our Centre provides an inclusive, high-traffic environment that supports healthy lifestyles for individuals and families. We are committed to excellence in guest experience, safety, and operational standards.

Position Details

• Employment Type: Full-Time, Permanent
• Reports To: Guest Experience Manager
• Location: Calgary, Alberta
• Hours: 37.5–40 hours per week; flexibility required including early mornings, evenings, weekends, and statutory holidays as operationally required.
• May require periodic after-hours response to urgent facility or sanitation issues.

Position Summary

The Housekeeping Supervisor is responsible for leading and overseeing all day-to-day housekeeping operations to ensure a clean, safe, and welcoming facility. This is a working supervisory role and may require hands-on cleaning support during peak periods, staffing shortages, or urgent facility needs. The role supervises internal housekeeping team members and serves as the primary on-site liaison for the overnight contracted cleaning vendor. The Supervisor is accountable for scheduling, quality assurance, performance management, inventory control, safety compliance, and continuous improvement of cleanliness standards across the entire facility.

Key Responsibilities

1. Leadership & Team Management

• Provide direct supervision, coaching, and support to housekeeping team members.
• Participate in recruitment, onboarding, and training of new staff.
• Conduct probationary reviews, annual performance evaluations, and ongoing coaching conversations.
• Develop and manage staffing schedules to ensure adequate facility coverage across peak and off-peak operational periods.
• Establish clear performance expectations and promote accountability and professionalism.
• Model Vivo’s values of Growth Mindset, Respect, and Well-Being in leadership approach and team interactions.

2. Operational Oversight & Quality Assurance

• Lead execution of daily, weekly, monthly, and seasonal cleaning schedules across the entire facility.
• Ensure cleanliness and presentation standards are maintained across aquatics-adjacent areas, changerooms, fitness spaces, studios, offices, common areas, and back-of-house spaces.
• Conduct structured inspections and maintain documented quality assurance logs and inspection scores.
• Implement corrective action plans when cleanliness or performance standards fall below target.
• Proactively identify sanitation risks, facility wear, and maintenance concerns; escalate appropriately.
• Monitor high-traffic trends and adjust staffing deployment and cleaning priorities accordingly.
• Act as the internal subject matter lead on cleanliness standards and infection prevention best practices.

3. Vendor Coordination

• Serve as the primary on-site point of contact for the external overnight cleaning vendor.
• Conduct walkthroughs to monitor vendor performance and service quality.
• Document concerns, track recurring issues, and escalate service gaps to the Guest Experience Manager.
• Support scope clarity and continuous improvement of contracted services.

4. Health, Safety & Compliance

• Ensure compliance with public health regulations and Occupational Health & Safety standards.
• Maintain WHMIS compliance and proper chemical handling and storage procedures.
• Support emergency response procedures and ensure team awareness and readiness.
• Ensure adherence to privacy and confidentiality requirements in alignment with PIPA.

5. Inventory & Budget Oversight

• Monitor and maintain cleaning supply and equipment inventory.
• Order supplies within approved budget parameters.
• Identify cost efficiencies while maintaining quality standards.
• Support annual budgeting and forecasting processes as required.

6. Collaboration & Guest Experience

• Collaborate with Aquatics, Fitness, Child & Youth, Guest Services, and Operations teams to align cleaning scope with programming and facility usage.
• Respond professionally and promptly to cleanliness-related guest concerns.
• Support event readiness and high-traffic periods through proactive planning.

Qualifications

• Minimum 3–5 years of progressive experience in housekeeping, custodial, or facilities operations.
• Minimum 1–2 years of supervisory or team leadership experience.
• Experience in recreation, hospitality, healthcare, or large public facilities preferred.
• Strong knowledge of commercial cleaning practices and sanitation standards.
• WHMIS certification (or willingness to obtain within 30 days).
• Standard First Aid & CPR-C/AED preferred.
• Police Information Check with Vulnerable Sector Search required prior to start date.

Skills & Competencies

• Strong leadership, coaching, and performance management abilities.
• High attention to detail and quality control mindset.
• Strong organizational and time-management skills.
• Ability to prioritize in a fast-paced, multi-use facility environment.
• Clear and professional communication skills.
• Problem-solving and conflict-resolution capabilities.
• Comfortable using scheduling software, inspection logs, digital tracking tools, and internal communication systems.
• Ability to work independently while maintaining accountability.

Physical Requirements

• Ability to stand, walk, bend, lift, and perform physical tasks for extended periods.
• Ability to lift up to 50 lbs as required.
• Ability to work in environments involving cleaning chemicals, humidity, wet surfaces, and high-traffic activity.

We’re All In for Healthier Generations

Vivo is a registered charity with a bold purpose: to ignite a mindset to LIVE for healthier generations. Through our Collaboratory and our Centre, we co-create innovative, inclusive solutions that promote lifelong wellbeing for individuals, families, and communities.

We are committed to creating meaningful impact — for people, for our community, and for the planet. Join us as we build a brighter, healthier future together.

Position Summary

The Head Guard is a frontline aquatics leader responsible for ensuring safe, high-quality, and engaging aquatic experiences for all participants. This role combines active lifeguarding and instructional excellence with shift leadership, mentorship, and operational oversight.

As the on-deck leader during assigned shifts, the Head Guard provides guidance, support, and accountability to lifeguards and swim instructors. They serve as the first point of escalation for operational concerns, staffing adjustments, and guest relations matters, while modeling professionalism, safety, and customer service excellence.

This position plays a key role in maintaining regulatory compliance, supporting staff development, and delivering consistent, high-quality aquatic programming aligned with Lifesaving Society standards and Vivo policies.

Reports To: Aquatics Manager and Aquatic Operations Coordinator

Hours: 40 hours per week (4 x 10-hour shifts)

*Typically 30 on-deck hours and 10 administrative hours per week, subject to operational needs.

Key Responsibilities

Safety & Risk Management

• Maintain active lifeguarding vigilance using approved scanning, roaming, and blind-spot techniques.

• Lead and/or support emergency responses in accordance with Emergency Response Procedures.

• Ensure compliance with Lifesaving Society standards, Alberta Health Services regulations, and Vivo policies.

• Conduct and document required water tests; report results to Facility Operations as required.

• Ensure all cleaning, chemical handling, and maintenance tasks are completed safely and in compliance with WHMIS and PPE requirements.

• Maintain a clean, organized, and safe deck and workspace at all times.

• Model and enforce respectful and effective radio communication standards.

Shift Leadership & Staff Support

• Act as on-deck leader and first point of contact for lifeguards and swim instructors during shifts.

• Manage daily schedules, including last-minute coverage and staffing adjustments.

• Provide real-time coaching, mentorship, and performance feedback.

• Lead by example in lifeguarding, instruction, professionalism, and teamwork.

• Support onboarding and training of new staff.

• Facilitate and/or assist with in-service training sessions.

• Complete bi-weekly lesson binder audits to ensure rosters, attendance, and evaluations are accurate and up to date.

• Provide fair, objective evaluations of instructors and lifeguards.

• Foster a positive, inclusive, and accountable team culture.

Program Excellence & Instruction

• Plan and deliver engaging, high-quality swim lessons aligned with Lifesaving Society standards.

• Evaluate and document student progress accurately and within required timelines.

• Ensure report cards and session documentation are completed on schedule.

• Support program start-up and continuous improvement efforts.

• Commit to full session delivery to ensure consistency for participants.

Guest Experience & Community Impact

• Serve as a knowledgeable and approachable resource for guests and families.

• Manage complex guest concerns or public relations matters in the pool environment.

• Build authentic, respectful relationships with participants, families, and team members.

• Ensure every guest interaction reflects Vivo’s commitment to belonging, inclusion, and wellbeing.

• Contribute ideas that enhance programming, engagement, and play-based aquatic experiences.

• Actively embody and promote Vivo’s purpose of healthier generations.

Administrative & Operational Duties

• Complete administrative responsibilities within designated timelines.

• Collaborate with Aquatics leadership to improve tools, processes, and resources.

• Participate in staff meetings, professional development, and facility initiatives.

• Ensure all certifications remain current and provide documentation to management.

• Take ownership of daily, weekly, and monthly operational task completion.

Qualifications & Requirements

• Current National Lifeguard Certification

• Current Swim Instructor and Lifesaving Instructor Certification (Examiner certification considered an asset)

• Current Standard (Intermediate) First Aid with CPR-C/AED

• Minimum 18 years of age

• Minimum 2 years of aquatics experience

• First Aid Instructor, National Lifeguard Instructor, or SwimAbilities Instructor certifications are assets

• Clear Police Information Check with Vulnerable Sector Search (completed within 2 months of hire)

Core Competencies

• Leadership and mentorship

• Emergency response decision-making

• Professional judgment under pressure

• Communication and conflict resolution

• Accountability and operational organization

• Commitment to safety and regulatory compliance

• Inclusive, service-oriented mindset

At Vivo, we are a charitable enterprise on a mission to raise healthier generations in Calgary and beyond. We want Canadians of all ages to achieve their optimal health at home, school, work and play. We’re creating local, evidence-based solutions to support individuals and whole communities be more active and connected by charting a course to make 10% shifts - shifts in people’s lifestyles, shifts in the care and design of communities and shifts in decision making at organizational and government levels. 

With the support of new experiences and innovative built environments created with and for the community, their success stories will be proof of our mission in action. They’ll serve as powerful motivation for others, in Calgary and across the nation, to make their own changes for life. 

Role:

Your role will begin with an extensive 35-hour training week to understand and uphold the values, expectations and customer service standards of Vivo. As a camp leader, you are responsible for performing the day-to day instruction and delivery of summer camps for children age 3-12 years old. Your days will include facilitating activities in multiple environments including the gymnasium, pool, rock climbing wall, Play Hub, and the surrounding neighborhood, and indoor park. You will create and connect with our customers, community and fellow employees in ways that are impactful in driving and advancing our cause. You’ll engage with passion and be accountable to Vivo customers and the Vivo Summer Camps team to deliver strong results and impact of our camp vision: Play + Explore + Connect.

Vivo has 8 different camps to offer this summer:

• Vivo Variety: A dynamic day camp blending movement games and creative arts in Vivo’s fun, engaging spaces.

• Chilly Champions (ice skate): A beginner-friendly skating camp focused on building skills, confidence, and friendships through guided practice.

• Water Wonders: An interactive water-themed camp filled with games and aquatic fun, no swim level required.

• Calm Explorers: A sensory-friendly camp tailored for children needing a calm pace, promoting confidence and social-emotional growth.

• Climbers Quest (climbing wall): An exciting indoor climbing camp where kids learn techniques, build strength, and overcome challenges.

• Athlete Academy: A multi-sport camp that boosts athletic skills, teamwork, and confidence in a fun and supportive setting.

• StongHER: A girl-centered camp empowering participants through sports, strength-building, and self-discovery.

• StrongHIM: A boy-centered camp focused on teamwork, leadership, and resilience through sports and mentorship.

Please indicate your preference of camp based on your skills, abilities, and passions.

Reports to: Camp Lead & Active for Life Coordinator

Hours: 35-40 hours per week, starting end of June 2026 to August 2026. Varies from 7:15am-5:45pm with a paid 30 minute break

Responsibilities:

• Actively participate in a 35 hour Vivo Instructor training week at the end of June

• Take ownership of instruction, facilitation, lesson set-up, lesson plan implementation, attendance taking, and use of equipment and teaching aids during the camps

• Sign in and sign out of camp participants using Vivo’s protocol

• Deliver active effective supervision, risk assessment, best practices and duty of care to camp participants

• Safely deliver and modify activities provided to you in multiple environments.

• Facilitate an active, social, inclusive and engaging learning environment for children under your supervision. Both spontaneous and intentionally planned to ensure constant engagement of children. 

• Mentor one or more volunteers/co-workers every week using best practices outlined in Vivo’s instructor training

• Handle any daily disciplinary concerns with a professional manner, and consulting with your direct supervisor for next steps

• Reach out to families one week in advance welcoming them to camps and addressing any questions or concerns they may have

• Create meaningful touchpoints for parents/guardians every day by welcoming them to camp and discussing their child’s day at camp

• Genuinely understand and reflect Vivo's values and mission into each camp experience

• Daily rotation between different duties including pre-shift preparation, post-shift cleaning, pre summer camp care, and post summer camp care, and weekly team debriefs

• Maintaining health and safety standards, first aid incidents, and equipment inventory

• Champion of Vivo’s best practices and role model to volunteers/co-workers and fellow instructors

• Evaluating experiences by providing regular verbal and written feedback/documentation in the form of observation sheets, interviews, etc. to direct supervisors  

• Seek direction, ask questions and engage in meaningful dialogue with direct supervisor and fellow team members. 

• Share individual passion in sports and activities to show ability in advocating for healthier generations 

• Demonstrate upbeat, approachable and engaging personality in order to create a welcoming space and a sense of community for camp participants

• Maintain and exceed Alberta Camping Association standards and best practice

• Camp employees must formally authorize another qualified staff member to act on their behalf during their absences from camp. If the Camp Lead is unavailable the Active for Life Coordinator will be onsite and in their absence, the School and Camp Manager will be available. Safety warden will also be onsite for emergency support.

Qualifications:

• Current Intermediate (Standard) First Aid and CPR-C/AED certifications

• Police Information Check with Vulnerable Sector Search within the past 3 years (current staff); 2 months (new staff)

• Legal adult age to comply with the Alberta Camping Accreditation

• Knowledge in delivery and modification of play, sport/science/art/outdoor based programs will be considered an asset 

• Background in the field of physical literacy/child development studies/physical education/kinesiology/art/general science/outdoor leadership/environmental tourism considered an asset  

• Strong written and verbal communication

• Minimum 2 years’ experience, instructing or volunteering with children's programs 

At Vivo we're on a mission to raise healthier generations in Calgary and beyond. We want Canadians of all ages to achieve their optimal health at home, school, work and play. We’re creating local, evidence-based solutions to support individuals and whole communities be more active and connected by charting a course to make 10% shifts - shifts in people’s lifestyles, shifts in the care and design of communities and shifts in decision making at organizational and government levels.

Gen H is our movement to achieve this vision. It is a generation that you choose to be a part of rather than being born into.  It’s a movement of striving to make progress on theirs and their community’s health. 

With the support of new experiences and innovative built environments created with and for the community, their success stories will be proof of our mission in action. They’ll serve as powerful motivation for others, in Calgary and across the nation, to make their own changes for life.

To help fuel this, the Innovation team co-creates, implements, measures and scales local solutions to the everyday challenges people face in their communities. Our team’s three big tasks over the next 5-10 years are to help bring the Gen H movement to life through the Gen H Lifestyle Experience, Gen H Play Project and North Calgary a Complete Community Initiative.   

Role:

As a Soccer Instructor, you are responsible for delivering engaging, inclusive, and developmentally appropriate soccer programming that supports physical literacy, skill development, and positive sport experiences. You will connect with participants, families, and teammates in ways that bring the Gen H Lifestyle to life, fostering confidence, enjoyment, and lifelong participation in sport and movement.

You will contribute to the delivery, evaluation, and evolution of soccer programs while creating a welcoming, safe, and motivating environment for participants of varying ages and skill levels.

Reports to: Sport Coordinator

Responsibilities:

• Oversee aspects of the soccer offerings including curriculum based and play based experiences, school activity days and participation in the delivery of special events

• Explore, experiment and recommend new ways of building play based/ spontaneous experiences for soccer through a service design lens and help build capacity to execute

• Track, monitor and report trends, participation, conversations with participants and audiences

• In collaboration with team members, continuously test and tinker, evaluate, recommend and design experiences for soccer and work on generating intentional value for our pass holders 

• Assist with developing business cases for the design and implementation of play based and curriculum-based learning experiences for soccer

• Build strong relationships with our guest audiences to determine their needs, what they value and translate learnings to the team to test and implement the overall Gen H Lifestyle experience

• Participate in imagining the soccer experience development process through a service design thinking lens and then implement and build capacity in the team to do the same

• Assist in seeking out and exploring trends and practices in technical skills and curriculum development

• Design and instruct the technical skills in Soccer development for children ages 5-15 years through innovative lesson development and execution 

• Integrate and implement learnings and evolutions into the soccer team’s work in “real time” as a result of experimentation and testing

• Be accountable for the development, progress and evaluation of work-plans and performance targets for the soccer program

• Empower and hold team members accountable for achieving established work-plans and targets through the regular follow-up, feedback and mentoring

• Assess, and provide feedback on operational policies, procedures and training manuals to ensure they are aligned and support the new business model and team practices

• Consult on the development of the soccer budget and understand and monitor key components that influence targets

Qualifications:

• Enrolled in or graduate of a post-secondary diploma and/or university degree in education, kinesiology, recreation, management, business, etc. 

• 2-3 years progressive experience in soccer curriculum and environments

• Current Standard First Aid and CPR-C/AED certifications

• Required soccer certifications as designated by Vivo 

• Experience playing, coaching, or instructing soccer (youth or recreational level preferred)

• Experience working with children, youth, or diverse participant groups in a sport or recreation setting

• Strong communication, leadership, and group management skills

• Ability to create fun, inclusive, and developmentally appropriate experiences

• NCCP certification or soccer-specific training considered an asset

• Ability to work evenings and weekends as required

Vivo means ‘live’ and embraces and celebrates diversity, community and the common thread that unites us all – life.  Vivo is a charity on a mission to raise healthier generations by empowering Canadians to achieve their optimal health whether they’re at home, school, work or in the community with us. 

The Vivo for Healthier Generations Society operates a Research and Innovation Lab and Centre for Community Wellbeing, Recreation and Sport in the heart of north-central Calgary where we work with our community and partners to support them in living a healthier life  

Our roots began as a regional recreation centre in North Central Calgary.   Over 16 years Vivo has grown into a well-utilized and beloved community hub with underpinnings in research and innovation to support individuals and whole communities to be more active and socially connected.  In 2023, we are launching 117,000 square feet of new and renovated spaces, which will include a signature indoor park, aquatics upgrade, expanded boutique-style fitness, vital community spaces and a social research and innovation lab.

As a registered charity, Vivo is responsible for generating annual revenues of $7 million+ and undertaking fundraising and sponsorships to cover operating budgets, transfers to reserves for capital maintenance and equipment, investments in research and community development initiatives like the Vivo Play Project, and any other special projects that advance our charitable purposes, including the $60 million capital campaign for our upcoming expansion.

Role:

As a Lifeguard & Swim Instructor, you are responsible for providing safe and enjoyable aquatic teaching experiences.  You will create and connect with our customers, community and employees in ways that are impactful and driving, advancing our cause, and play an instrumental role in bringing the Vivo experiences to life. You’ll engage with passion and be accountable to the team to deliver strong results and impact.

Reports to: Aquatics Manager, Aquatic Program Coordinator and Aquatics Deck Lead

Responsibilities:

• Be a knowledgeable touchpoint for customers about experiences across all areas and each guest experience in the Aquatics area
• Adhere to all training and certifications in accordance with Standard First Aid, Swim and Lifesaving Instructor and National Lifeguard certifications and Alberta Health Services Standards including safety supervision and best practices
• Use active guarding techniques including roaming, scanning and blind spot checks
• Abide by Vivo policies and procedures in conjunction with Lifesaving Society’s Lifeguard Code of Conduct
• Lead and/or assist in high stress emergency situations following Emergency Response Procedures
• Come prepared and organized to evaluate and record student progress and attendance and plan and deliver engaging dynamic lessons in accordance to Lifesaving Society Standards
• Contribute to a safe working environment by adhering to all Vivo Health and Safety requirements
• Participate in exploring, experimenting, and implementing new ways of building play based/ spontaneous experiences as well as social, inclusive, learning environments for the Aquatics area
• Ensure the best possible customer experience for participants and families in programs by being present, knowledgeable, engaged and empathetic to their needs
• Demonstrate an upbeat, approachable, and active personality in order to inspire and provide guests with a sense of self and place to belong
• Build authentic, respectful relationships with guests and all Vivo team members in order to provide the best possible community experience
• Seek direction from Aquatic Management
• Take ownership over the cleaning, maintenance and operations of the Aquatic facility by following and completing all daily, weekly and monthly tasks as set out by Aquatics Management
• All staff may be asked to work with chemicals such as tile bright, ep50, bleach, etc. The use of proper PPE is required for all cleaning tasks and staff should ensure they are aware and follow all WHMIS labels
• Adhere to respectful radio communication guidelines
• Ensure water tests are done on time and reported to facility operations
• Participate in staff meetings, professional development activities and facility functions for continuous growth
• Collaborate with the team to create tools and materials that benefit guests and organizational needs
• Share individual passion and talents to show how you are an advocate of raising healthier generations
• Act as a role model of teamwork and leads the energy each shift to create a positive work environment
• Ensure certifications are up to date and provide copies to management
• Ensure a clean and tidy work/deck space is maintained
• Ensure report cards and all other administrative duties are completed in the given time frame every session
• Commit to the entirety of the session for consistent teachings and evaluations of students 

Qualifications:

• Current Standard First Aid and CPR-C/AED certifications
• Current Swim and Lifesaving Instructor/Examiner Certification
• Current National Lifeguard certification
• Minimum 16 years of age or older
• First Aid Instructor, Swim Abilities Instructor are considered assets
• Police Information Check with Vulnerable Sector Search current within 2 months (Receipt of application accepted)

At Vivo we're on a mission to raise healthier generations in Calgary and beyond. We want Canadians of all ages to achieve their optimal health at home, school, work and play. We’re creating local, evidence-based solutions to support individuals and whole communities be more active and connected by charting a course to make 10% shifts - shifts in people’s lifestyles, shifts in the care and design of communities and shifts in decision making at organizational and government levels.

Gen H is our movement to achieve this vision. It is a generation that you choose to be a part of rather than being born into.  It’s a movement of striving to make progress on theirs and their community’s health. 

With the support of new experiences and innovative built environments created with and for the community, their success stories will be proof of our mission in action. They’ll serve as powerful motivation for others, in Calgary and across the nation, to make their own changes for life.

To help fuel this, the Innovation team co-creates, implements, measures and scales local solutions to the everyday challenges people face in their communities. Our team’s three big tasks over the next 5-10 years are to help bring the Gen H movement to life through the Gen H Lifestyle Experience, Gen H Play Project and North Calgary a Complete Community Initiative.   

Role:

As a Basketball Instructor, you are responsible for delivering engaging, inclusive, and developmentally appropriate basketball programming that supports physical literacy, skill development, and positive sport experiences. You will connect with participants, families, and teammates in ways that bring the Gen H Lifestyle to life, fostering confidence, enjoyment, and lifelong participation in sport and movement.

You will contribute to the delivery, evaluation, and evolution of basketball programs while creating a welcoming, safe, and motivating environment for participants of varying ages and skill levels.

Reports to: Sport Coordinator

Responsibilities:

• Oversee aspects of the basketball offerings including curriculum based and play based experiences, school activity days and participation in the delivery of special events
• Explore, experiment and recommend new ways of building play based/ spontaneous experiences for basketball through a service design lens and help build capacity to execute
• Track, monitor and report trends, participation, conversations with participants and audiences
• In collaboration with team members, continuously test and tinker, evaluate, recommend and design experiences for basketball and work on generating intentional value for our pass holders
• Assist with developing business cases for the design and implementation of play based and curriculum-based learning experiences for basketball
• Build strong relationships with our guest audiences to determine their needs, what they value and translate learnings to the team to test and implement the overall Gen H Lifestyle experience
• Participate in imagining the basketball experience development process through a service design thinking lens and then implement and build capacity in the team to do the same
• Assist in seeking out and exploring trends and practices in technical skills and curriculum development
• Design and instruct the technical skills in Basketball development for children ages 5-15 years through innovative lesson development and execution
• Integrate and implement learnings and evolutions into the basketball team’s work in “real time” as a result of experimentation and testing
• Be accountable for the development, progress and evaluation of work-plans and performance targets for the basketball program
• Empower and hold team members accountable for achieving established work-plans and targets through the regular follow-up, feedback and mentoring
• Assess, and provide feedback on operational policies, procedures and training manuals to ensure they are aligned and support the new business model and team practices
• Consult on the development of the basketball budget and understand and monitor key components that influence targets

Qualifications:

• Enrolled in or graduate of a post-secondary diploma and/or university degree in education, kinesiology, recreation, management, business, etc.
• 2-3 years progressive experience in basketball curriculum and environments
• Current Standard First Aid and CPR-C/AED certifications
• Required basketball certifications as designated by Vivo
• Experience playing, coaching, or instructing basketball (youth or recreational level preferred)
• Experience working with children, youth, or diverse participant groups in a sport or recreation setting
• Strong communication, leadership, and group management skills
• Ability to create fun, inclusive, and developmentally appropriate experiences
• NCCP certification or basketball-specific training considered an asset
• Ability to work evenings and weekends as required

At Vivo for Healthier Generations, we are a charitable enterprise on a mission to raise healthier generations in Calgary and beyond. We want Canadians of all ages to achieve their optimal health—at home, school, work, and play.

By creating local, evidence-based solutions and innovative environments designed with and for our community, we inspire individuals and whole communities to be more active and connected. Our goal is to create meaningful 10% shifts—in lifestyles, community design, and decision-making—to enable lasting change.

Together, we are building a movement that helps people live their best, most active lives. 

Commitment:

• 40 hours a week (on-site) 

• Daytime

Reports to: Active For Life Coordinator 

Role: 

As the Camp Inclusion Lead, your primary role is to mentor and support camp leaders in facilitating inclusive and adaptive experiences for all campers. You will help guide leaders in working with children and youth who require additional support, ensuring every participant has a safe, fun, and successful experience within Vivo’s camp programs.

Responsibilities:  

Program Leadership & Administration:

• Plan, lead and support inclusive camp programming, ensuring activities are adapted to meet the diverse needs and abilities of all participants.

• Mentor and coach camp leaders on best practices for inclusion, accessibility, and equitable program delivery.

• Model inclusive leadership and help cultivate a camp culture grounded in empathy, respect, and belonging.

• Contribute to the evaluation and continuous improvement of camp practices related to inclusion.

• Support leaders in learning and implementing new strategies to enhance accessibility and inclusivity across all programs.

Team Leadership:

• Mentor and coach camp leaders on best practices for inclusion, accessibility, and equitable program delivery.

• Collaborate with families and staff to create individualized plans for campers requiring additional support or accommodations.

• Provide guidance to camp leaders on de-escalation strategies, emotional regulation, and conflict resolution for campers as needed.

Safety, Risk & Compliance:

• Ensure the safety, well-being, and positive experience of all campers through proactive supervision and support.

• Ensure compliance with Vivo’s organizational values, health and safety standards, and child protection policies.

Qualifications & Experience:

• Education or experience in Recreation, Education, Child and Youth Care, Disability Studies, or a related field.

• Experience working with children and youth of varying abilities in a recreation or camp setting.

• Strong communication, leadership, and problem-solving skills.

• Ability to model and teach inclusive and adaptive program strategies.

• Current Standard First Aid & CPR-C certification (or willingness to obtain).

• A clear Police check and Venerable sector search obtained within the last 60days 

At Vivo we are a charitable enterprise on a mission to raise healthier generations in Calgary and beyond. We want Canadians of all ages to achieve their optimal health at home, school, work and play. We’re creating local, evidence-based solutions to support individuals and whole communities be more active and connected by charting a course to make 10% shifts - shifts in people’s lifestyles, shifts in the care and design of communities and shifts in decision making at organizational and government levels. 

With the support of new experiences and innovative built environments created with and for the community, their success stories will be proof of our mission in action. They’ll serve as powerful motivation for others, in Calgary and across the nation, to make their own changes for life. 

Reports to: Fitness & Training Manager

Role: Provide technical strength and conditioning expertise specific to customers’ needs while delivering an engaging and satisfying customer experience for their clients with the goal to help instill healthy lifestyle behaviors.  

Responsibilities: 

Training

• Provide technical strength and conditioning expertise specific to customers’ needs 
• Lead participants in effective and well-planned training sessions
• Ensure proper mechanics are being practiced by clients 

Administrative 

• Consult client and customize programs to meet their specific needs
• Administer an initial consultation with all clients to determine needs and program goals 
• Maintain technical standards: i.e. Consent forms, customer evaluations, etc.
• Set-up and take down of equipment to ensure your training sessions are ready
• Promptly complete administrative tasks related to tracking client sessions, collecting payments, and inputting time in payroll. 

 Overall 

• Manage and report to the Manager any problems, concerns or emergencies that arise during your sessions.
• Exercise safety awareness and practices including administering First Aid and/or CPR as required.
• Assist the Manager with the evaluation of the program by providing feedback and recommendations for improvement in processes for training.
• Liaise with other trainers to gain insight on providing the best programs for clients.
• Maintain a professional appearance at all times (i.e. wear uniform and name tag at all times).
• Ability to gain your own clientele and sell your services effectively.

Sessions include:  

• Weekends, early mornings, mid-day and evenings 
• Attend In-services and meetings with supervisors or clients as requested.
• Personal Trainers will have the opportunity to pick up shifts teaching classes or working in the Fitness Centre to assist with building client relationships and supporting the growth of Vivo’s Personal Training Services. 

Qualifications:

Education / Certifications 

• Bachelor’s degree in Kinesiology, Exercise Physiology, Movement Science or related field is recommended. Consideration may be given to candidates holding a PFT diploma, canfitpro PTS, ACE or AFLCA/Fitness Alberta.
• CPR C (recertified within one year) and Standard First Aid (recertified within 3 years) – required before employment can commence.
• Valid Police Information Check (PIC) with vulnerable sector search – needs to be completed 2 months prior to starting.
• Additional certifications and evidence of continuing education are an asset (for example; CSEP – Certified Personal Trainer or CSEP – Certified Exercise Physiologist, Certified Strength and Conditioning Specialist (CSCS), NCCP Olympic Weightlifting, Kettlebell, TRX, Injury Rehabilitation) 

At Vivo we're on a mission to raise healthier generations in Calgary and beyond. We want Canadians of all ages to achieve their optimal health at home, school, work and play. We’re creating local, evidence-based solutions to support individuals and whole communities be more active and connected by charting a course to make 10% shifts - shifts in people’s lifestyles, shifts in the care and design of communities and shifts in decision making at organizational and government levels.

Gen H is our movement to achieve this vision. It is a generation that you choose to be a part of rather than being born into.  It’s a movement of striving to make progress on theirs and their community’s health. 

With the support of new experiences and innovative built environments created with and for the community, their success stories will be proof of our mission in action. They’ll serve as powerful motivation for others, in Calgary and across the nation, to make their own changes for life.

To help fuel this, the Innovation team co-creates, implements, measures and scales local solutions to the everyday challenges people face in their communities. Our team’s three big tasks over the next 5-10 years is to help bring the Gen H movement to life through the Gen H Lifestyle Experience, Gen H Play Project and North Calgary a Complete Community Initiative.   

Role:

As Expert, Climbing, you are responsible for assisting with the co-creation, development, resourcing, delivery, evaluation, performance and evolution of climbing offerings.  You will create and connect with our customers, community and employees in ways that are impactful in driving and advancing our cause.  You will re-imagine, oversee and participate in evolving all aspects and functions of climbing’s daily operations to bring the Gen H Lifestyle to life. You’ll lead and build accountability and capacity in the climbing team to deliver strong results and impact. 

Reports to: Sport Coordinator

Shifts: maximum 2 evenings a week from approximately 4:00-9:00 Saturdays & Sundays 8 hour shifts

Responsibilities:

• Oversee all aspects of climbing offerings including curriculum based and play based experiences, school activity days and participation in the delivery of special events

• Explore, experiment and recommend new ways of building play based/ spontaneous experiences for the climbing area through a service design lens and build capacity in the team to do the same

• Track, monitor and report spontaneous usage and impact; weekly, monthly and annually

• In collaboration with all other Innovation Team Coordinators, continuously test and tinker, evaluate, recommend and design experiences for the climbing area and work on generating intentional value for our pass holders 

• Assist with developing business cases for the design and implementation of play based and curriculum-based learning experiences for the climbing area

• Build strong relationships with our climbing audiences to determine their needs, what they value and translate learnings to the team to test and implement the overall Gen H Lifestyle experience. 

• Participate in re-imagining the climbing experience development process through a service design thinking lens and then implement and build capacity in the climbing team to do the same

• Assist in seeking out and exploring trends and practices. Ex: experience and place making for climbing based and outdoor environments, new ways of experience delivery, equipment lifecycles and maintenance, etc and recommend solutions

• Integrate and implement learnings and evolutions into climbing team’s work in “real time” as a result of experimentation and testing

• Be accountable for the development, progress and evaluation of work-plans and performance targets for the climbing team

• Recruit, mentor and performance manage the team utilizing Human Resources best practices to ensure a high-performing team

• Empower and hold the climbing team accountable for achieving established work-plans and targets through the regular follow-up, feedback and coaching

• Assess, revise, and revamp operational policies, procedures and training manuals to ensure they are aligned and support the new business model and team practices

• Perform regular scheduling and payroll 13 part time positions: climbing wall attendants, climb wall instructors and 4 volunteers

Qualifications:

• Post-Secondary Diploma and/or University Degree in education, experience and place making recreation, management, business, etc. 

• 2-3 years progressive experience in climbing curriculum and environments

• 1 -2 years of climbing leadership, training and supervisory experience

• Current Standard First Aid and CPR-C/AED certifications

• Required climbing certifications as designated by Vivo 

Vivo for Healthier Generations is a charity with a profound purpose to ignite a mindset to LIVE for healthier generations. Our Collaboratory applies practices in social innovation to co-create and measure new kinds of healthy living solutions and our Centre is an inclusive environment for healthy lifestyles. Together, we create meaningful impact and change with individuals, our community and for the planet.

Schedule: Able to commit to at least one of the following shifts for a full 10-week session each season (Fall, Winter, Spring) and a full 8-week session each season (Summer):

• Tuesday - between 4:00 to 6:00 pm

• Thursday - between 4:00 to 7:30 pm

• Saturday - between 10:30 am to 1:30 pm

• Sunday - between 10:30 am to 1:30 pm (Spring and Summer only)

Reports to: Sport Program Coordinator

Key Responsibilities:

• Conduct group and private ice skating lessons for various age groups and skill levels

• Create lesson plans tailored to the needs and abilities of each student

• Provide constructive feedback and encouragement to help students improve their skating abilities

• Promote a safe and positive learning environment, emphasizing proper techniques and safety precautions

• Monitor and assess the progress of each student, adjusting instruction as necessary

• Demonstrate excellent communication and interpersonal skills when interacting with students, parents, and staff

• Ownership of instruction, lesson set-up, lesson plan implementation, attendance taking, and use of equipment and teaching aids

Qualifications:

• Proficient ice skating skills and a strong understanding of skating techniques

• Current Intermediate (Standard) First Aid and CPR-C/AED certifications

• A valid Police Information Check with Vulnerable Sectors Search completed within the past 2 months upon hire

• Excellent communication and interpersonal skills

• Patient, encouraging, and able to motivate students of all ages

• Ability to work flexible hours, including evenings and weekends

• Facilitate in person classes, pre-recorded and virtual classes both inside our studios and in the outdoor environment.
• Confidently and compassionately engage with a variety of populations to determine their needs and what they value in fitness lifestyle experiences.
• Explore, experiment, implement and measure new ways of building new Fitness Lifestyle and challenges to incorporate spontaneous and curriculum-based experiences in your classes.  
• Facilitate and foster active, social, inclusive and engaging learning environments ensuring each class covers key elements to the Vivo experience of connections, learning, and growth.
• Check-in class participants to ensure we are able to confirm attendance, numbers and contact trace if required.
• Maintain equipment by ensuring guests are educated on Healthy Habits and how to properly maintain and clean their equipment before and after use.
• Provide updates on equipment wear and needs to the Fitness & Training Manager.
• Build strong relationships with all members in order to provide the best experience and growth opportunities  
• Teach safe effective exercises to a variety of populations to encourage a healthy lifestyle.  
• Be an ambassador by promoting our vision and mission for healthy and passionate fitness baselines.   
• Support our guests with any questions they may have about the class or the facility.
• Provide support if there is a first aid situation within the class, following the proper emergency response plan.
• Complete all required staff training and attend required meetings to collaborate as a team to enhance our mission and vision. 
• Maintain own professional certifications, upgrading to keep inform of current fitness practices.
• Ensure you are only promoting the Vivo brand when teaching and interacting with our guests.

• AFLCA group exercise, Canfitpro FIS or equivalent.
• Water Art, CALA, AFPA, or equivalent.
• Current Intermediate (Standard) First Aid and CPR C/AED certifications; First Aid recertified every 2 years and CPR every year.
• Must have a valid and clear Police Information Check with Vulnerable Sector Search within the last 2 months
• 1 to 2 years' experience leading group fitness classes in a busy facility.
• Maintain a positive and energetic attitude to provide the best Guest Experience.